Privacy Policy

Privacy Policy 2017-10-26T23:11:33+00:00

Slemma Privacy Policy

Effective: September 1, 2017

Introduction

When we talk about “Slemma,” “we,” “our,” or “us” in this Privacy Policy, we are referring to Slemma, Inc., the company which provides the Services. When we talk about the “Services” in this policy, we are referring to our online application and platform. Our Services are currently available for use via a web browser.  Any person accessing or using the Services is referred to as “you”.

This Privacy Policy describes the types of information we may collect from you in connection with the Services, how this information may be used, disclosed and safeguarded, and how you can control its use.

Changes to this Privacy Policy

WE MAY CHANGE THIS POLICY FROM TIME TO TIME, AND IF WE DO WE WILL POST ANY CHANGES ON THIS PAGE. IF YOU CONTINUE TO USE THE SERVICES AFTER THOSE CHANGES ARE IN EFFECT, YOU AGREE TO THE REVISED POLICY.

Accordingly, we encourage you to periodically review this Privacy Policy in order to keep apprised of our current privacy practices. If you do not agree to our privacy practices as detailed here, please do not use the Services. In conjunction with this Privacy Policy, you should also review our User Terms of Service, for a more complete understanding of the rules, and terms and conditions, governing your use of the Services.

Information we collect and receive

1. Customer Data

Content and information submitted or uploaded by users to the Services is referred to in this policy as“Customer Data.” As further explained below, Customer Data is controlled by the organization or other third party that created an account(the “Customer”). Where Slemma collects or processes Customer Data, it does so on behalf of the Customer. Here are some examples of Customer Data (but keep in mind they are only examples and there may be others): uploaded datasets, and other types of datasources. A user may also choose to enter information into their profile, such as first and last name, or a photo.

If you use  an  account, you are a “user,” as further described in the User Terms of Service. If you are using the Services by invitation of a Customer, whether that Customer is your employer, another organization, or an individual, that Customer determines its own policies regarding storage, access, modification, deletion, sharing, and retention of Customer Data which may apply to your use of the Services. Please check with the Customer about the policies and settings it has in place.

2.  Other information

Slemma may also collect and receive the following information:

  • Account creation information. Users provide information such as an email address and password to create an account.
  • Account setup information. When a Customer creates a team using the Services, we collect an email address, a team name, user name for the individual setting up the team, and password. For more information on team set-up, click here.
  • Billing and other information. For Customers that purchase a paid version of the Services, our corporate affiliates and our third party payment processors may collect and store billing address and credit card information on our behalf or we may do this ourselves.
  • Services usage information. This is information about how you are accessing and using the Services, which may include administrative and support communications with us and information about the teams, features, and what third party integrations you use (if any).
  • Contact information. With your permission, any contact information you choose to import is collected when using the Services.
  • Log data. When you use the Services our servers automatically record information, including information that your browser sends whenever you visit a website or your web app sends when you are using it. This log data may include your Internet Protocol address, the address of the web page you visited before using the Services, your browser type and settings, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, and cookie data.
  • Device information. We may collect information about the device you are using the Services on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
  • Geo-location information. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
  • Services integrations. If, when using the Services, you integrate with a third party service, we will connect that service to ours. The third party provider of the integration may share certain information about your account with Slemma. However, we do not receive or store your passwords for any of these third party services. For more information on service integrations, click here.
  • Third party data. Slemma may also receive information from affiliates in our corporate group, our partners, or others that we use to make our own information better or more useful. This might be aggregate level information, such as which IP addresses go with which zip codes, or it might be more specific information, such as about how well an online marketing or email campaign performed.

Our Cookie Policy

Slemma uses cookies and similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Services through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use the Services.

Slemma sets and accesses our own cookies on the domains operated by Slemma and its corporate affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its website. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

How we use your information

We use your information to provide and improve the Services.

1. Customer Data

Slemma may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions:

  1. to provide, maintain and improve the Services;
  2. to prevent or address service, security, or technical issues, or at a Customer’s request in connection with customer support matters;
  3. as required by law and;
  4. as set forth in our agreement with the Customer or as expressly permitted in writing by the Customer.

Additional information about Slemma’s confidentiality and security practices with respect to Customer Data is available at our Security page.

2. Other information

We use other kinds of information in providing the Services. Specifically:

  • To understand and improve our Services. We carry out research and analyze trends to better understand how users are using the Services and how to improve them.
  • To communicate with you by:
    • Responding to your requests. If you contact us with a problem or question, we will use your information to respond.
    • Sending emails. We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important Service related notices, such as security and fraud notices. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features or other news about Slemma. You can opt out of these at any time.
  • Billing and account management. We use account data to administer accounts and keep track of billing and payments.
  • Communicating with you and marketing. We often need to contact you for invoicing, account management and similar reasons. We may also use your contact information for our own marketing or advertising purposes. You can opt out of these at any time.
  • Investigating and preventing bad stuff from happening. We work hard to keep the Services secure and to prevent abuse and fraud.
    This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or Customer of the Services.

Your choices

1. Customer Data

Customer provides us with instructions on what to do with Customer Data. A Customer has many choices and control over Customer Data. For example, Customer may enable or disable third party integrations, manage permissions and roles,share datasets and dashboards. Since these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data, please review the Help Center pages for more information about these choices and instructions.

2. Other information

If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us at help@slemma.com.

Other Choices

In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. Slemma does not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.

Sharing and Disclosure

There are times when information described in this privacy policy may be shared by Slemma. This section discusses only how Slemma may share such information. Customers determine their own policies for the sharing and disclosure of Customer Data. Slemma does not control how Customers or their third parties choose to share or disclose Customer Data.

1. Customer Data
Slemma may share Customer Data in accordance with our agreement with the Customer and the Customer’s instructions, including:

  • With third party service providers and agents. We may engage third party companies or individuals to process Customer Data.
  • With affiliates. We may engage affiliates in our corporate group to process Customer Data.
  • With third party integrations. Slemma may, acting on our Customer’s behalf, share Customer Data with the provider of an integration added by Customer. Slemma is not responsible for how the provider of an integration may collect, use, and share Customer Data.

2. Other information
Slemma may share other information as follows:

  • About you with the Customer. There may be times when you contact Slemma to help resolve an issue specific to a team of which you are a member. In order to help resolve the issue and given our relationship with our Customer, we may share your concern with our Customer.
  • With third party service providers and agents. We may engage third party companies or individuals, such as third party payment processors, to process information on our behalf.
  • With affiliates. We may engage affiliates in our corporate group to process other information.

3. Other types of disclosure
Slemma may share or disclose Customer Data and other information as follows:

  • During changes to our business structure. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Slemma’s assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence).
  • To comply with laws. To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
  • To enforce our rights, prevent fraud, and for safety. To protect and defend our rights, property, or safety, or the rights, property, or safety of or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.

We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated or de-identified information with our partners or others for business or research purposes like telling a prospective Slemma Customer the average number of datasets created within a Slemma team in a day or partnering with research firm or academics to explore interesting questions about data visualization.

Security

Slemma takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

To learn more about current practices and policies regarding security and confidentiality of Customer Data and other information, please see our Security Page; we keep that document updated as these practices evolve over time.

Email marketing preferences

Slemma respects your email marketing preferences. If you prefer not to receive promotional email messages from Slemma, you can unsubscribe from Slemma’s email marketing list by following the unsubscribe link located at the bottom of each promotional email, or contact us at help@slemma.com with “UNSUBSCRIBE” in the subject line. Note: Please allow 5 business days to be removed from email communications.

Accessing, correcting and deleting your information

Ensuring that PII we hold about you is accurate and complete is important to us. If you would like to request access to, correct or delete this PII, please send us an e-mail at help@slemma.com. We will verify these requests and respond to you in accordance with our legal obligations.

Links to Other Sites

Our website may contain links to other sites over which we have no control.  Privacy policies on such linked sites may be different from our privacy policy.  We encourage you to review the privacy policy at any site you visit.

Children’s information

Our Services are not directed to children, and we do not knowingly attempt to solicit or receive any information from children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.

Contacting Slemma

Please also feel free to contact us if you have any questions about Slemma’s Privacy Policy or practices. You may contact us at help@slemma.com.